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 Help Center

  • Does the Solution Store have a physical store where I can shop in person?
    Yes, we certainly do! We are #1 Apple Store in Lucknow and available to serve you in all weekdays.
  • What is the return policy of the Solution Store? How can I initiate a return? Can I cancel or modify my order after placing it on Solution Store?
    You can cancel the order within 24 hours of placing the order. If you cancel the order post 24 hours, a 3% cancellation fee will be applicable. Furthermore, any orders placed under the affordability program(cashback or EMI schemes) can not be cancelled, replaced, or exchanged. You can contact customer service at 0805223838, if the order is damaged or defective. The return is only applicable if the return request is placed within 24 hours of the order delivery. In addition, the product must be unused, and you must retain all the original price tags, labels, and invoices.
  • Are there any shipping charges for orders placed at Solution Store?
    Delivery for orders placed on website are totally free of cost.
  • How can I contact the customer support team at Solution Store?
    You can contact our customer support team directly at 08052223838 or care@ishopsolution.com
  • How long does delivering an order from the Solution Store take, and can I track the status of my order on the website?
    Placing an order from the Solution Store is a seamless and hassle-free process. Order once placed can be easily tracked via a link provided to you on SMS, E-mail and WhatsApp. It is usually delivered within 5-7 working days.
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