You can cancel the order within 24 hours of placing the order. If you cancel the order post 24 hours, a 3% cancellation fee will be applicable. Furthermore, any orders placed under the affordability program(cashback or EMI schemes) can not be cancelled, replaced, or exchanged. You can contact customer service at 0805223838, if the order is damaged or defective. The return is only applicable if the return request is placed within 24 hours of the order delivery. In addition, the product must be unused, and you must retain all the original price tags, labels, and invoices.